# Opinion

Opinion 1 – 4 of 4

# Opinion
        [![An EU region is not a data boundary](/_astro/an-eu-region-is-not-a-data-boundary-609118.Bqdzbgtf.jpg?q=75&fm=webp&fit=fill&w=512&h=512)](/en/blog/opinion/an-eu-region-is-not-a-data-boundary/)   Jul 3, 2026
### [An EU region is not a data boundary](/en/blog/opinion/an-eu-region-is-not-a-data-boundary/)

The vendor questionnaire has a comforting checkbox: EU data residency. Here is why that checkbox proves far less than it seems to, and the questions that actually decide whether your data stays under your control.
    [![AI assistance for customer success in highly-regulated industries](/_astro/opinion-ai-assistance-cs-highly-regulated-industries-hero.CwFNa0S9.jpeg?q=75&fm=webp&fit=fill&w=512&h=512)](/en/blog/opinion/ai-assistance-cs-highly-regulated-industries/)   Jan 10, 2024
### [AI assistance for customer success in highly-regulated industries](/en/blog/opinion/ai-assistance-cs-highly-regulated-industries/)

Seamlessly integrate AI-driven conversational search, ensuring rapid, compliant, and hassle-free customer success.
    [![Why chatbots suck - and why they don't have to](/_astro/opinion-why-chatbots-suck-they-dont-have-to-hero.CroVR14R.jpeg?q=75&fm=webp&fit=fill&w=512&h=512)](/en/blog/opinion/why-chatbots-suck-they-dont-have-to/)   Aug 28, 2023
### [Why chatbots suck - and why they don't have to](/en/blog/opinion/why-chatbots-suck-they-dont-have-to/)

Building a chatbot may have gotten easier however building a good chatbot experience is still a lot of work and requires nuance.
    [![Why Europe needs an AI delivery platform](/_astro/opinion-why-europe-needs-an-ai-delivery-platform-hero.DnioLjAc.jpg?q=75&fm=webp&fit=fill&w=512&h=512)](/en/blog/opinion/why-europe-needs-an-ai-delivery-platform/)   Aug 17, 2023
### [Why Europe needs an AI delivery platform](/en/blog/opinion/why-europe-needs-an-ai-delivery-platform/)

CEO Sander explains that compliance, privacy and security are posing major hurdles to AI feature implementation.