Everything you need to boost customer success
All the tools you need to level up your AI
Supercharge your customer journey with ready-to-go AI components, plug-and-play integrations, agentic skills, and state-of-the-art models for every use case — no code or pro code, your choice.
The compliant 24/7 support assistant that is always on
Instant AI assistance
Let your customers and teams find what they need, get answers to complex questions, and automate their tasks across the customer journey... without a worry about security and European regulations.
AI-powered search
Our AI understands each query’s context and retrieves the most relevant answers, drawing from up‑to‑date information across your company’s knowledge sources.
Using audiences and sophisticated data organization, results are personalized to each user and lifecycle stage, ensuring people see the most relevant information for their situation.
visma.com
AI assistance
For anonymous website visitors and named clients alike, AI assistants can increase conversion, retention, and expansion while reducing interactions with your support team. They not only answer questions but stay aware of context, suggest follow‑up inquiries, and can perform actions on the end user’s behalf.
Remaining tickets can be handled much faster with the Unless Team Assistant ready to jump in: it summarizes previous interactions, reads tickets and answers them, finds similar cases, and automates repetitive tasks.
eaccounting.nl
Agent task automation
AI agentic skills can perform tasks on the user’s behalf — from simple steps like opening extra components to more complex operations like upsells, profile updates, or triggering your business workflows.
Because we operate in regulated markets like finance and healthcare, our AI skills typically keep humans in the loop, suggesting actions and workflows rather than executing them fully autonomously.
silverfin.com
Built on GDPR, DORA, and the EU AI Act
Privacy protection is our top priority
A carefully designed infrastructure shields personally identifiable information from leaking, offering PII filtering and tokenization, AI model isolation, and real-time model switching.
- Cookieless by default
- Our platform is GDPR, EU AI Act, and CCPA compliant. Privacy-first design with zero cookies, full disclosure, consent mechanisms, and anonymization ensures data protection.
- Governance of protected user data
- We provide advanced data control through audience-based access, real-time data management, and sensitive data obfuscation. Transparent policies guide these procedures.
- Advanced PII filters
- Personal data will be filtered from any source material upon ingestion. The same goes for user queries in case one of your customers coincidentally shares private data.
- Transparent data policies
- We expose transparently what data we store, why, where, and for how long. Any personal data is located in a heavily secured data storage in the European Union only.
- The AI does not know who you are
- Personal data that is purposely submitted will not reach the AI either. Contextually relevant information will be obfuscated using a "privacy vault" architecture.
- AI-agnostic system built for regulatory change
- The regulatory landscape in the EU can change overnight, potentially disqualifying certain models. That's why our system is designed to switch AI models within minutes.
What Visma Latam says
"There’s never a perfect time to start integrating AI into your customer operations, as your knowledge base is always evolving. However, with UNLESS, we’ve quickly identified and addressed gaps in our documentation. So why wait? Start now!"
Reach out for a personal demo
Put AI in your customer journey
In the world of generative AI, innovation unfolds at warp speed. Stay ahead in customer success with Unless.